24 / 7 On Demand Anytime, anywhere assistance.
Request roadside assistance directly in the MapQuest navigation app. Tap on “Roadside Assistance” in the main menu to get help quickly and easily for some of the most common roadside headaches: lockout, fuel delivery, jump starts, tire changes, requesting tow services, and more!
Easy & Cost EffectiveNo membership cards, no hassle.
Toss the membership card. With membership-free, on-demand roadside assistance from MapQuest, you can see where the tow truck is, when it will arrive, and know how much you’re going to pay, all from within the MapQuest app.
Real people Talk to a human, not a robot.
When it comes to getting you the help you need, we understand that a friendly, experienced person on the other side of the line can make all the difference. Our customer service agents are available to assist you 24/7.
How it works
Requesting assistance is easy. No phone numbers to track down, no membership cards.
• Tap “Roadside Assistance” in the menu of the MapQuest navigation app.
• Enter some basic information about your vehicle and it’s location
• Authorize a credit card (you won’t be charged until work is completed).
Your tow truck will be on it’s way!
Peace of Mind
Car troubles are never planned. Set your mind at ease knowing you can get speedy assistance for some of the most common roadside headaches whenever you need it most. We offer:
• Secure payment system
• Pricing is upfront so you know what to expect when the tow truck arrives
• Visibility into the truck’s location and ETA*
• A direct line to a customer service representative, 24/7
*In 53 major metro areas.